AI Knowledge Management: A Game Changer for IT Support

Upland RightAnswers Introduces AI Solutions for IT Help Desks Austin, United States - March 22, 2026 / Upland Software, ...
The Manila Times

eGain Announces Enterprise AI Platform Connectors for Copilot, Claude, Gemini, and Cursor

SUNNYVALE, Calif., April 07, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new enterprise AI platform connectors that integrate Microsoft Copilot, Anthropic Claude, Google Gemini CLI, ...

Troutman Pepper Locke Chief KM & Innovation Officer: AI will Accelerate ‘Trend Toward Self-Service Intelligence Tools’

William Gaus, chief knowledge management and innovation officer at Troutman Pepper Locke, which won the Legalweek Leaders in ...

Transforming IT Support With AI-Driven Knowledge Management

Upland RightAnswers Enhances IT Support with AI-Driven Knowledge Management. AUSTIN, TX - March 24, 2026 (NEWMEDIAWIRE) - In the contemporary digital landscape, IT help desks and ...

Accelerating Contact Center Support with AI

Upland Panviva Accelerates Contact Center Support with an AI-Powered Knowledge Management System Austin, United States ...
The Manila Times

eGain Appoints Knowledge Management Veteran, Steve Pappas as Head of Innovation

SUNNYVALE, Calif., March 26, 2026 (GLOBE NEWSWIRE)-- eGain Corporation (NASDAQ: EGAN), the leader in AI-powered knowledge ...
Business Wire

USU Acquires French Knowledge Management Leader Mayday To Build the European Leader in Knowledge Management

PARIS & MÖGLINGEN, Germany--(BUSINESS WIRE)--USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its international growth ...