A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

A British Gas customer has issued a warning over a dodgy smart meter nightmare - meaning the firm has not been getting readings. One homeowner in Swansea wrote into the Sun and asked: "Four years ago ...

Peta Butler said her experience with her smart meter has had a profound impact on her mental health Almost four million smart meters in Great Britain are not working properly. According to the ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...