More than half (54%) of clients working with independent shops gave their agency a client satisfaction rating of 9/10, making them “active advocates” of the agencies. This compares with 39% of clients ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--The outlook for the Retail Trade sector is promising, with overall customer satisfaction surging 4% to a score of 78.0 (out of 100), according to the American ...

Planning a big DIY project? A massive new customer satisfaction study just revealed the absolute three best hardware stores ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

TROY, Mich.--(BUSINESS WIRE)--Small business owners are more optimistic about the future and more confident about their bank’s ability to help them meet their future needs. According to the J.D. Power ...

For years, Southwest Airlines owned a distinction few competitors could touch: the highest customer satisfaction score among ...

Customers Bank, the $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), today announced a Net Promoter Score (NPS) of 81 for 2025—an 8-point increase over last year’s score of 73. This result ...

Software review platform G2 has recognized Regula, a global developer of identity verification solutions, as one of the ...

Dude, Where’s My Order? "The customer is always right" — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who's ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

Jerry Reynolds breaks down a survey ranking car insurance companies by customer satisfaction with claims handling.