These are just a few of the examples of the ways retailers are using clienteling to stay connected to consumers while the traditional methods of retailing (brick-and-mortar stores) remain uncertain.

Do you remember shopping the old fashioned way? Strolling through town was such a "feel good" experience because you likely knew the shop owners and they likely knew you. If you needed a new suitcase, ...

Store employees routinely use technology to assist customers. The BSPK app aims to improve the client experience by empowering sales staff (Photo by Eugene Gologursky/Getty Images for Gap, Inc.) 2020 ...

TORONTO, Oct. 9, 2025 /PRNewswire/ --Tulip, the global leader in retail clienteling software solutions, released its 2nd annual Clienteling Benchmark Report today. The comprehensive analysis of ...

The store is often considered a jewel in the crown of a luxury brand. It’s a defined space where brands have the ability to not only develop relationships with their customers, but also make a bold ...

Retailers are doubling down on physical stores, especially in luxury and mid-market segments, where high-touch service still drives 84% of U.S. retail sales. A new partnership between Leap and Endear ...

It's a thrilling moment when the end-of-season sales arrive and designer boutiques and high-end department stores slash the prices of crave-worthy bags, shoes, and dresses, allowing shoppers to snatch ...

Connected consumers want shopping experiences that are fast, efficient and relevant to their needs. Mobile clienteling lets retailers give shoppers exactly what they want, anytime and anywhere ...

With dark economic clouds gathering, Europe’s luxury brands would be wise to lean further into clienteling, an arsenal of tactics that were sharpened during the pandemic and have been lifting a ...

This verb doesn't actually originate in the travel industry. Clienteling developed in retailing as the art of engaging with a high net worth or ultrahigh net worth client in a way that makes them feel ...

“Clienteling is where our world is going today,” Merriman said. “It’s increasingly going back to that world where the retailers actually know you and they bring you the stuff you need and when and ...

Retailers are finding ways to romance shoppers amid the pandemic. These are just a few of the examples of the ways retailers are using clienteling to stay connected to consumers while the traditional ...