Inside the dispatch center, every call is tracked and prioritized through a system known as Computer-Aided Dispatch, or CAD. “If it's a higher priority call, we can see who needs to go to that call, ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...

For the average resident, a police department’s effectiveness is measured by the blue lights in the rearview mirror or the ...

Entries into the police "Computer-Assisted Dispatch" system of the incident, an account by the officer's attorney and another account by a witness who recorded part of the incident on a cell phone ...

Baltimore lawmakers will hold a hearing to probe issues with the city’s aging emergency communications system, City Council President Zeke Cohen said Monday, months after an in-custody death during a ...