After years of high interest rates, and price spikes, mortgage lenders are optimistic heading into 2025. Fannie Mae predicts a 28% increase in mortgage originations to $2.1 trillion. The Mortgage ...

National banks reported to deliver more consistent digital experiences than nonbanks. Mortgage servicers continue to struggle with delivering strong mobile experiences, with most apps falling short of ...

The integration of ServisBOT’s chatbot solution with the Black Knight Servicing Digital solution gives mortgage servicers’ customers expanded self-service capabilities by using chatbot functionality ...

Apex Group is expanding its digital asset servicing capabilities through a new collaboration between the European Depositary Bank (EDB) and Zodia Custody. The firm says that the initiative — subject ...

The Colorado Digital Service (CDS) team is leading the implementation of the state’s Digital Government Strategic Plan, initially focusing on three projects to improve digital services. According to ...

According to the inaugural J.D. Power U.S. Mortgage Servicer Digital Experience Study, slower industry-wide adoption of mobile apps produces a decidedly uneven digital user experience across different ...

Spiffy is gaining momentum in the mobile service department segment. The company announced last week that its Digital Servicing platform has been integrated with CDK’s Fortellis platform, meaning ...

Forbes contributors publish independent expert analyses and insights. Aleksandra Bal covers indirect tax and technology developments. The digital economy has become a driving force in global trade, ...