If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

From Wi-Fi dropouts to stubborn offline errors, HP printer issues can be maddening—especially when deadlines loom. The good news? Most problems have quick, practical fixes you can try yourself without ...

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that ...

Printers: Can’t live with them, can’t nuke them. You could always toss a misbehaving inkjet or laser out the window, but where would that leave you? Truth be told, we need our printers, despite their ...

Printers are one of those devices that seem to fail at the worst possible moment, whether you're printing out last-minute documents or an important project. And when a printer stops working, it can ...

So if you work on newer-model HP printers in a paper-intensive environment, expect more troubleshooting calls involving the problems I’ve described. But no matter what the age of your HP printer, this ...

HP printers can do much more than just print — with the right tools, you can scan, share, and manage documents effortlessly. Whether you use HP Smart, built-in OS tools, or manual driver updates, the ...

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...