The ability to write a business letter is an important skill. Even in today's email and text-centered world many occasions arise when informal communication is not appropriate, and a formal business ...

I spent many late nights as an investment banker and strategy consultant early in my career. My #1 learning from that experience (besides financial modeling) was how to communicate in an effective way ...

It may seem as if a memo – which is short for 'memorandum' – is a document you can dash off quickly without giving it too much thought. But while memos are by nature brief (no more than two pages), ...

Years ago, Jeff Bezos started an interesting practice at Amazon. Before meeting to discuss a new product or idea, Bezos would arrange for an executive to write a narratively structured six-page memo.