Newegg stumbled into a bit of trouble earlier this week after shipping a damaged motherboard to customers and refusing to offer them a refund. The company has since backtracked and updated its return ...

Online computer parts retailer Newegg is updating its returns policy after a recent scandal involving the company selling a faulty motherboard. Newegg has posted a customer service update to its ...

In the year of preorder hell and delays, trying to snag a GPU is a tough task. Combine that with bots, scalpers, and hundreds of thousands of other people waiting to get their hands on a NVIDIA ...

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Hardware reviewer site Games Nexus has bent Newegg to its will, to the benefit of everyone who likes to buy, and possibly return, open box items. Share on Facebook (opens in a new window) Share on X ...

Returning parts of your gaming PC back to their point of purchase should be simple, but it can very often come with feelings of anxiety and frustration. Some Newegg customers know this all too well, ...

Buying open box, refurbished, or recertified merchandise at a discount carries an inherent risk, though vendor or manufacturer inspections and appropriate return policies are supposed to be mitigating ...