Research: In his newest research, Professor Qi seeks to apply operations management principles and techniques to resolve customer service issues in a variety of fields, such as healthcare service and ...

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...

Our population is booming and one of the establishments that bear its impact is our hospitals. Long queues, unattended patients, discontent relatives and aloof staff – this is a reality we cannot ...