No Jitter

Ask an Analyst: What is Voice AI?

At Enterprise Connect in 2023, Google Cloud demonstrated AI-generated voice in a contact center setting. The human caller, who was experiencing car trouble, interacted entirely via voice with an ...

Behavioral AI Says It Can Read Risk In Your Voice Without Bias. Here’s What To Consider

Voice-based AI tools claim to help predict loan defaults from speech acoustics alone. Some regulators say the burden of proof ...
Forbes

Voice AI Startup Mappa Reinvents How Teams Hire

Forbes contributors publish independent expert analyses and insights. Geri Stengel writes about the success factors of women entrepreneurs. The way companies hire hasn’t kept pace with how people ...
No Jitter

Ask an Analyst: Why is Voice AI Important?

NJ: Who's in the space so far? Lee: The voice AI solution market comprises a combination of large technology providers and specialized startups. Large technology providers like Amazon, Google, IBM, ...