April 27, 2026) – Global outsourcing company Hugo has been named Outsource Partner of the Year in the 2026 Excellence in Customer Service Awards, presented by Business Intelligence Group. The annual ...

When most people think of the term outsourcing in regard to a manufacturing company, they immediately think of moving production out of the United States to another country or offshore outsourcing.

A friend of mine just outsourced himself out of business. Not out of work and into more free time. Out of business. He thought he did everything right. He is (sorry, was) a consultant, and he set his ...

Most small businesses never reach the million dollar revenue mark. So when the Count Me In organization, which provides services to women-owned businesses, started to see some alums of their programs ...

The objective of research and development (R&D) in a small or mid-sized business is to obtain new knowledge, applicable to your business’ needs, which can eventually result in new or improved products ...

If you have a knowledge gap within the ecosystem of your organization, you need to fill it. But your in-house startup team needs to focus on developing your products and service, creating partnerships ...

A trend I’ve been noticing in the last several years is small business owners increasingly choosing to hire independent contractors. We’ve long seen businesses pay outside lawyers or accountants ...

When comes to IT security, very few organisations have the luxury of being able to have it all. The reality for most is careful prioritisation of security needs, coupled with strategic technology ...

The room was full of smart people and strong opinions. Leaders from across the organization—strategy, operations, technology, ...