Graeter's Ice Cream has released a limited-edition flavor, Backstretch Bourbon Cherry, as an officially licensed ice cream of ...
Little Caesars has launched a feature that allows customers to order pizza through ChatGPT by integrating the AI's ...
In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core ...
Golden Chick is expanding its partnership with the Texas Rangers by incorporating the club's 2026 City Connect primary logo ...
Krispy Kreme will enter the Netherlands under a franchisee agreement with Jafa Holding BV. The country's first shop is slated ...
Iced tea franchise HTeaO opened 2026 with a strong first quarter. The brand opened seven locations across Texas, Florida, ...
Get your franchise brand in front of qualified leads—on us. We're embarking on a new franchise industry initiative and want ...
ConverseNow, a Gen-AI voice solution for restaurants, and Deliverect, a digital ordering restaurant tech company, have ...
The real cost of a broken customer experience (CX): Revenue loss, operational drag, and brand damage
The true cost of a broken CX extends far beyond a single transaction. It compounds over time, affecting revenue, operational ...
Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and ...
Saucy by KFC, KFC's fast casual brand, has upped its beverage offerings with the addition of Drips by Pepsi to the menu. The ...
Toast has launched Toast Drive-Thru, a digital platform designed for quick-service restaurants to manage order accuracy and labor efficiency through a single system, according to a press release. The ...
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