A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

Now Microsoft engineers have documented a performance tax – the performance hit that iOS users today endure because Apple requires iOS browsers, with theoretical exceptions, to use the WebKit browser ...

Did Android Auto quietly add Adobe Acrobat Reader? We explain the newest dashboard update, including free PDF Read Aloud ...

I traded dozens of buried Chrome tabs for a streamlined pocket reader, and it revolutionized how I save articles ...

Arizonans are going to be asked in November to decide who can participate in girls' sports, what identification they need to ...

Helen Russo contrasts the timeless lessons of Joseph's fatherhood with the evolving dynamics of modern parenting, before ...

Microsoft researchers have detailed an exploit chain, named AutoJack , that turns an AI browsing agent into a delivery vehicle for remote code execution. Steer the agent to load an attacker's web page ...

The Ultimate Data Streaming Guide: Digital Native Edition Built for technology companies born in the cloud, this guide explores how digital-native businesses use data streaming to power real-time ...

With the burgeoning app market, building a mobile application might be the next big step in expanding your business and gaining the most effective app marketing channel. But what if you are not an app ...

Microsoft Research conducts fundamental science and technology research across a spectrum of research areas. With labs around the globe we pursue breakthroughs across the computing and AI stack to ...